Thooja

As the Digital Marketing Manager of Horseware (the world leader in horse rugs and accessories), we selected Thooja as our email marketing agency after a thorough agency tendering process with over 10 agencies submitting proposals. Thooja is the best email marketing agency we've ever worked with to date. They increased our email revenue from 7% to 30% of total ecommerce revenue in less than a year. We needed an agency with global expertise due to our vast Retail and DTC Channel Locations. That's why we selected Thooja. In addition to having global expertise, they also had world-class email copywriting and design experience, and they could scale with us as we grew our email marketing channel (e.g. localising our emails into German and French). Thooja migrated us from ActiveCampaign to Klaviyo and integrated our Klaviyo account with our new Magento 2 stores. Thooja managed our email campaigns every month (75 in total across five different regions and three different languages). Thooja set up advanced email automations for us, including a Welcome Flow, Abandoned Checkout Flow, Abandoned Cart Flow, Browse Abandonment Flow, Post-Purchase Flows, Sunset Flow, and more. Because of the growth we've seen with our email marketing channel, we've reduced our reliance on paid ads through Meta, and we're now increasing our customer retention rate, making the D2C side of our business more profitable. To any ecommerce brand looking for an agency to manage their email marketing campaigns and automations, Thooja is your agency. I highly recommend working with Thooja.