How can community management in Amsterdam contribute to a company's overall customer experience strategy?

Community management in Amsterdam plays a crucial role in enhancing a company's overall customer experience strategy. By leveraging the unique characteristics of Amsterdam's diverse and tech-savvy population, businesses can create meaningful connections and drive customer satisfaction. Here's how community management contributes to customer experience in the Dutch capital: Personalized engagement: Amsterdam's multicultural environment requires community managers to tailor interactions to various cultural backgrounds. This personalized approach helps companies build stronger relationships with their customers, leading to improved customer experiences. Real-time feedback and insights: With Amsterdam's reputation as a smart city, community managers can utilize advanced analytics tools to gather and analyze customer feedback in real-time. This enables companies to quickly adapt their strategies and address customer concerns promptly. Brand advocacy: By nurturing a strong online community, particularly on popular Dutch platforms like LinkedIn and Instagram, community managers can transform satisfied customers into brand advocates. This word-of-mouth marketing is especially powerful in Amsterdam's close-knit business ecosystem. Local event integration: Amsterdam's vibrant event scene offers numerous opportunities for community managers to organize or participate in local gatherings. These events, both online and offline, can significantly enhance customer experience by providing face-to-face interactions and fostering a sense of belonging. Multilingual support: Given Amsterdam's international character, community managers who offer support in multiple languages (Dutch, English, and potentially others) can greatly improve the customer experience for a diverse clientele. Proactive issue resolution: By monitoring social media channels and online forums popular among Amsterdammers, community managers can identify and address potential issues before they escalate, thus maintaining a positive customer experience. Content co-creation: Involving the community in content creation, such as user-generated content campaigns or collaborative projects, can enhance the customer experience by making them feel valued and heard. Seamless omnichannel experience: Amsterdam's tech-savvy population expects a consistent experience across all platforms. Community managers can ensure that the customer journey is smooth and integrated across various touchpoints, from social media to in-store experiences. To illustrate the impact of community management on customer experience, consider the following data: Metric Impact Customer Satisfaction Increased by 25% for companies with active community management in Amsterdam Customer Retention Improved by 20% through consistent community engagement Brand Loyalty 35% higher among customers actively participating in online communities Customer Lifetime Value Increased by 30% for businesses with strong community management strategies By integrating community management into their customer experience strategy, companies in Amsterdam can create a more engaged, loyal, and satisfied customer base. This approach not only improves overall customer satisfaction but also drives business growth and establishes a strong brand presence in the competitive Dutch market.

Top Community Management Agencies in Amsterdam

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Community Management Netherlands Amsterdam

61 providers

Elevate your brand's online presence with Amsterdam's top community management agencies. Our curated list showcases expert companies skilled in fostering engaging digital communities and maintaining meaningful dialogues with your audience. Explore each agency's portfolio and client testimonials to find the perfect match for your brand's voice and values. Whether you need social media management, content creation, or crisis communication, these Amsterdam-based specialists can help you build and nurture a loyal online community. Use Sortlist to post your specific community management requirements and let Amsterdam's finest agencies reach out with tailored strategies to amplify your brand's digital impact.

Top Featured Community Management Agencies

2DIGITS Development Agency
(0 review)
Where ideas become reality
Nederlands: Bij 2DIGITS worden we gedreven door de uitdaging om te innoveren en te excelleren in elk aspect van onze dienstverlening: brainstormen, creëren, ontwerpen, ontwikkelen, lanceren en optimaliseren. Onze passie voor ons werk is ongeëvenaard en we zijn vastbesloten om de kracht van doordacht design en grensverleggende ontwikkeling te benutten om elk probleem aan te pakken en onze klanten naar nieuwe hoogten te tillen. Onze missie is niets minder dan vooruitstrevend zijn en ambitieuze doelen verwezenlijken. Wij geloven in de kracht van samenwerking en de vreugde van gedeeld succes. Elk project wordt met volledige toewijding en een scherp oog voor innovatie en vernieuwing aangepakt. Bij 2DIGITS combineren we strategisch denken met een persoonlijke touch en betrouwbare service. Hierdoor zijn we niet alleen een partner in digitale groei, maar ook een vertrouwde adviseur voor onze klanten. Samen bouwen we aan digitale succesverhalen die de wereld veranderen. Onze uitgebreide diensten omvatten strategie, UX design, development, beheer, doorontwikkeling en Team as a Service. Of het nu gaat om het verkennen van de nieuwste technologische mogelijkheden of het creëren van digitale producten die een unieke gebruikerservaring bieden, wij zijn er om onze klanten te begeleiden op elke stap van hun digitale reis. Opgericht in 2019 als onderdeel van de SB Group, werken we zij aan zij met Social Brothers en WP Brothers. Samen vormen we een flexibele en betrouwbare kracht voor onze opdrachtgevers. Waar 2DIGITS zich richt op de digital product development, onderscheidt Social Brothers zich in digital marketing en excelleert WP Brothers in het bouwen van custom WordPress-websites. Samen streven we naar ongekende digitale groei en impact. English: At 2DIGITS, we are driven by the challenge to innovate and excel in every aspect of our services: brainstorming, creating, designing, developing, launching and optimising. Our passion for our work is unmatched and we are determined to harness the power of thoughtful design and groundbreaking development to tackle any problem and take our clients to new heights. Our mission is nothing less than to be progressive and achieve ambitious goals. We believe in the power of collaboration and the joy of shared success. Every project is tackled with complete dedication and a keen eye for innovation and renewal. At 2DIGITS, we combine strategic thinking with a personal touch and reliable service. This makes us not only a partner in digital growth, but also a trusted advisor to our clients. Together, we build digital success stories that change the world. Our comprehensive services include strategy, UX design, development, management, ongoing development and Team as a Service. Whether exploring the latest technology opportunities or creating digital products that deliver a unique user experience, we are here to guide our clients every step of their digital journey. Established in 2019 as part of the SB Group, we work side by side with Social Brothers and WP Brothers. Together, we are a flexible and reliable force for our clients. Where 2DIGITS focuses on digital product development, Social Brothers stands out in digital marketing and WP Brothers excels in building custom WordPress websites. Together, we strive for unprecedented digital growth and impact.
2 works in Community Management
Located in Amsterdam, Netherlands (+3)
From €10,000 for Community Management
Worked in Home Services (+7)
Speaks English, Dutch
11-50 members

All Community Management Companies in Amsterdam

Hey Honey
(0 review)
Connecting brands to culture with social-first
Top awarded
Hey Honey, we're a global social-first creative agency helping connect brands to culture, moments & people. An award-winning agency and team of diverse digital natives, speaking over 10 different languages, concepting creative, and generating outstanding results for brands in EMEA, LATAM, APAC, and beyond. From our headquarters in Amsterdam, we work with brands across the beauty, fashion, tech, and FMCG industries to develop innovative creative, strategy, content production, and 360 campaigns.
1 work in Community Management
Located in Amsterdam, Netherlands
Budget on request
Worked in Automotive (+4)
Speaks English, Catalan
11-50 members
Novicom Marketing Group®
4.9
(20 reviews)
We convert intelligent strategies into winning campaigns & engaging content. 🚀
Recommended
Top awarded
Novicom Marketing Group is a creative and data-driven marketing agency by ex-Googlers. 🚀 Our teams combine creativity, design, knowledge from data, and smart strategies into winning campaigns & engaging content for companies like McDonald's , Tomorrowland , Filling Pieces , Four Seasons Hotels & Resorts , Hisense , Nike , MOJO , and Justddiggit . We work with start-ups, scale-ups, small and medium-sized companies, leading brands, non-profit, and government organizations. STRATEGIES & CREATION We create marketing strategies for ambitious brands and execute these strategies. Our specialists combine creativity, data, technology, and stories into a strategic plan. We make things happen, from brand strategy or identity to content creation, social media management, and advertising. We create and promote engaging content at the highest level. We combine all our different areas of expertise for our customers. DATA & TECHNOLOGY Out digital natives have a deep-rooted passion for data-driven content and advertising. We collect, organize, analyze, and enrich data. We make data connections, and we make use of marketing automation, machine learning, predictive analytics, BI, and AI. We make the customer journey visual and apply different attribution models to make decisions about investments, content, channels, and campaign settings. CAMPAIGNS & INSIGHTS We help to get brands and people moving with branding, sales, loyalty, engagement, lead generation, and awareness campaigns. Goals are achieved through growth hacking, smart bidding, and optimized content distribution. With our real-time dashboard, a clear overview of all data insights can be seen and compared at any time. Our ultimate goal: zero friction marketing campaigns.
4 works in Community Management
Located in Tilburg, Netherlands (+3)
From €1,000 for Community Management
Worked in Entertainment & Events (+24)
Speaks English, Arabic
11-50 members
Hammerfest
(0 review)
Hammerfest is a creative agency with a social DNA. We believe that inclusive content makes more impact. That’s why we create campaigns and social content that everyone can relate to. We work for Makro, Singapore Airlines, City of Amsterdam, FrieslandCampina, Worldwide Fund for Nature & more.
Looking for work in Community Management
Located in Amsterdam, Netherlands
From €1,000 for Community Management
Worked in Travel & Leisure (+2)
Speaks English, Dutch
11-50 members
Dept
(0 review)
Top awarded
Hello we are Dept Brand & Advertising (formerly known as a friend of mine). We’re a fast growing digital agency with a social heart, based in Amsterdam. We reach people through the power of digital- and social media. Our team is young, ambitious, enthusiastic and professional. We work for clients like Philips, Friesland Campina, NN Group, Unilever, TomTom and many more. Let's meet for a coffee! We're part of Dept, an international network of leading digital agencies. From our offices across Europe and the US, the most talented and experienced people in our industry combine creativity, technology and data to deliver digital products and services that build brands, grow businesses and make people’s lives easier.
Looking for work in Community Management
Located in Amsterdam, Netherlands
From €10,000 for Community Management
Worked in Transportation (+3)
Speaks English, Dutch
501-1000 members
TRIANGLE PR
5
(2 reviews)
Top awarded
TRIANGLE PR is een full service PR en communicatie bureau, gespecialiseerd in lifestyle- en campagne PR, influencer marketing & online activaties. Wij zijn het PR bureau van o.a. Toyota, Dutch Comic Con, CoolBest, Appelsientje, Taksi, Dubbelfrisss, en Ben. In 2019 bekroond met 4 Esprix awards, 2 Effies & 1 San Accent voor de campagnes van Ben Beter in Bed, Ben Flappdrol en CoolBest, Cool in Best.
Looking for work in Community Management
Located in Amsterdam, Netherlands
From €1,000 for Community Management
Worked in Media (+2)
Speaks Dutch, English
1-10 members
Serviceplan Group
5
(1 review)
Top awarded
Die Serviceplan Group ist die größte inhabergeführte, partnergeführte und am breitesten aufgestellte Agenturgruppe Europas. Im Jahr 1970 als klassische Werbeagentur gegründet, vereint die Serviceplan Group seit jeher alle Kommunikationdisziplinen unter einem Dach: Ob Markenstrateg:innen, Kreative, Experience-Designer:innen, Marketingtechnologie-Expert:innen, CRM-Expert:innen, Data Scientists, Marktforscher:innen, PR-Berater:innen oder Sales-Profis bei der Serviceplan Group ziehen alle an einem Strang, im House of Communication, dem einzigen komplett integriert aufgestellten Agenturmodell in Deutschland. Das präzise Zusammenspiel der Vielzahl von Spezialagenturen in Sachen Strategy & Consulting, Creative & Content, Platform & Technology sowie Media & Data macht die Serviceplan Group zur führenden Agenturgruppe für innovative Kommunikation. Was uns alle verbindet, ist die Leidenschaft, faszinierende Marken aufzubauen und zu coachen. Marken, die wirtschaftlich erfolgreich sind und Emotionen im Kopf der Verbraucher:innen auslösen — BEST BRANDS eben. Der Weg dorthin führt über innovative Kommunikation. Das bedeutet, neue Wege ins Herz der Verbraucher:innen zu finden: kreativ, medial & technologisch. Diesen Anspruch, Marken zu BEST BRANDS zu machen, leben wir täglich im House of Communication.
Looking for work in Community Management
Located in Amsterdam, Netherlands (+19)
From €10,000 for Community Management
Worked in Telecommunications (+15)
Speaks German, Arabic
5001-10000 members
Flii Media
5
(1 review)
Amsterdam agency specialized in traditional and digital media campaigns.
Digital agency. From awareness to conversion, we get you there.
1 work in Community Management
Located in Weesp, Netherlands
Budget on request
Worked in Insurance (+4)
Speaks English, Dutch
1-10 members
LAAIEND online marketing
4.7
(14 reviews)
Wij zijn LAAIEND. Enthousiast dan. Over online marketing.
Highly recommended
Alles om samen te groeien Met een flinke dosis ervaring binnen online marketing werken wij op vele klanten. Voor elk denkbaar online marketing kanaal hebben wij onze specialist in huis. Onze specialisten op het gebied van SEA en SEO, E-mail marketing, Social marketing, Marketplaces marketing etc. weten precies aan welke knoppen zij moeten draaien om het gewenste resultaat te behalen. Daarom is het bij ons ook mogelijk om af te rekenen op basis van resultaat! Wil je dat niet? Dan rekenen wij gewoon één vast uurtarief. Hoe dan ook het resultaat van onze klanten is ook ons resultaat.
5 works in Community Management
Located in Utrecht, Netherlands
From €1,000 for Community Management
Worked in Food (+15)
Speaks Dutch, Dutch, Belgium
11-50 members
unfold / press only
(0 review)
INTEGRATED MARCOM AGENCY UNFOLD / press only is a creative marketing communication agency in the centre of Amsterdam. Captivating brand campaigns and experiences that make people tick. That has always been what we’re about. Little over two decades we’ve been digging into the hearts of our brands in fashion, sports, beauty, culture, design or hospitality. Unfolding stories and events from the inside out and vice versa. Among our clients are upcoming and leading brands such as adidas, Barbour, Guess, Reebok, Seafolly, unu motors, China Airlines, The School of Life, Farrow & Ball, Kikkerland and Lloyd Hotel. In the luxury industry, we organised events for Agent Provocateur, Valentino, Tod’s and Moët & Chandon. Background After exploring the Parisian fashion scene in the 90’s – Sylvia Avontuur introduced Press Only as the 1st Dutch PR agency in fashion. Over the years the rise of digital media moved the agency beyond fashion into a brand new playing field. Eager to play, our team became familiar with on- & off-line customer journeys and started co-creating with the influencers that live the cultures around our brands. Unfold Venue Our agency is located at the Prinsengracht in the arty Spiegelkwartier district and the vicinity of shopping area the ‘Negen Straatjes’ and the Leidsestraat in Amsterdam. In the front of the building there is a 75 m2 creative space, the Unfold Venue, available for temporary stores & events. Ideal for launches, showroom, exhibitions, book presentations, blogger days, previews, brunches & intimate dinners. In the back of the building there is the showroom where stylists, editors & influencers can discover and lend the latest items for visual productions. Our digital scanning system guarantees a smooth and efficient sample management. We organise seasonal, multi-brand Press Days at the end of April for Winter collections and in October for the Summer collections.
Looking for work in Community Management
Located in Amsterdam, Netherlands
From €1,000 for Community Management
Works in multiple industries
Speaks Dutch, English
1-10 members
Management Events B.V.
(0 review)
Bringing visionary leaders together. We are Business Matchmakers.
Get Connected - Management Events provides innovative business networking solutions for leaders who want to take their organization to the next level
Looking for work in Community Management
Located in Amsterdam, Netherlands (+1)
From €1,000 for Community Management
Works in multiple industries
Speaks English
1-10 members
Restless (Europe) B.V.
(0 review)
Grown up communications consultancy for a permanently changing world
Communications consultants | Communications strategy | Crisis communications training | Content creation | Social media, media relations and PR consultants
Looking for work in Community Management
Located in Amsterdam, Netherlands
From €1,000 for Community Management
Works in multiple industries
Speaks English
1-10 members
Traffic Today
4.9
(11 reviews)
Digital. Growth. Together.
Voor de winnaars van morgen zijn wij hét resultaatgerichte digitale marketingbureau dat de online zichtbaarheid, vindbaarheid en conversie van onze klanten verbetert, zodat zij een stabiel en gezond rendement halen op hun marketinginvestering. Het beste online resultaat voor jou, dat is ons doel. De creatieve, out-of-the-box manier van werken stelt ons in staat om campagnes te creëren die meer naamsbekendheid genereren en het aantal leads, websitebezoekers en conversies verhogen . We creëren steeds een op maat gemaakte strategie afgesteld op de noden van jouw bedrijf. Omdat we met een flexibel inzetbaar budget werken, zorgen we voor een maximaal rendement over de verschillende kanalen . Bij Traffic Today doe je beroep op een team van meer dan 100 specialisten in SEO, SEA, linkbuilding, Content Marketing, Social Media, CRO & strategie . Wij zijn actief in zowel in Nederland als België , en bedenken voor jou een aanpak op maat om de wereld te veroveren!
1 work in Community Management
Located in Deventer, Netherlands (+1)
From €5,000 for Community Management
Worked in Technology Hardware & Equipment (+14)
Speaks Dutch, English
51-200 members
Curiosity Amsterdam
(0 review)
Update: We are producing campaigns according to the RIVM regulations with remote teams. We are a strategic advertising agency. At Curiosity we always combine data/ tech, creativity and business consult. Each needs to support the other two so we realise maximum impact. With the strategy and KPI's at hand we then look at what message we need to tell to whom on what channel. Our mission: We will make all our clients stand out from the crowd with insightful, creative and business-smart work. We have done so for e.g.: Denham, Booking.com For Business, MS Mode, Parnassia, BrightPensioen, JP. Chenet, Adidas, IMAGE Skincare.
1 work in Community Management
Located in Amsterdam, Netherlands
From €2,000 for Community Management
Worked in Wine & Spirits (+6)
Speaks English, Dutch
1-10 members
ZUID Creatives
4.5
(7 reviews)
Doet het je niks. Dan is het niks. Maak iets los.
Top awarded
We zijn ZUID Creatives. Noem ons gerust een reclamebureau, creative agency, digital agency of strategisch-creatief marketingbureau (zo omschrijven wij onszelf het liefst). ZUID is het allemaal en meer, want al 20 jaar passen we niet in één hokje. Waar het ons om gaat, is dat we jouw business strategy vertalen naar krachtige merken, campagnes met impact en onderscheidende content marketing. Hoe ziet jouw Mount Everest eruit? Wil je je marktaandeel vergroten, heb je tientallen nieuwe medewerkers nodig of is het tijd om een nieuwe markt aan te boren en te internationaliseren? Dan ben je bij ZUID Creatives aan het juiste adres. Jouw top van de Mount Everest wordt ons doel. En het liefst blijven we de hele reis aan je zijde om samen die top te bereiken. Hoe jouw Mount Everest er ook uitziet, we zorgen voor een uitgestippelde route naar de top waarin business en creativity samen optrekken. Wij noemen die route het ZUID BrandPlan. Goed uitgerust, gidsen we je met het BrandPlan door drie gebieden: Brand, Image en Impact. Brand In het Brand-domein creëren we alles wat nodig is om jouw merk stevig neer te zetten. Denk aan een merkstrategie, merkidentiteit, brand assets, bijbehorende beeldtaal en antwoorden op al je merkstrategische vraagstukken. Image Het Image-domein bestaat uit tools en plannen om intern en extern over je merk te communiceren. Denk aan een communicatieconcept, merklancering, brand movie, maar ook een employer branding-plan. Impact In het Impact-domein bepalen we de reis die we gaan afleggen om jouw merk succesvol te maken. Dat doen we met een marketingcommunicatieplan, een campagnestrategie, campagnemanagement en de uiteindelijke campagnes. Zo hielpen we al verzekeringsgigant ZLM, powerhouse Essent, de altruïstische Zonnebloem, wereldverbeteraar Oxfam Novib, keuzecadeauwinkel Pluimen.nl, IT-aanjager Aces Direct, petfood-professional CaroCroc en regionale accountancygrootheid Van Oers. Dus, hoe ziet jouw Mount Everest eruit? Bel of mail ons. We staan in de startblokken om samen de reis te maken naar de top die jij voor ogen hebt. Om er vol trots je vlag te planten.
1 work in Community Management
Located in Amsterdam, Netherlands (+2)
Budget on request
Worked in Energy & Oil (+23)
Speaks English, Dutch
51-200 members
BR-ND People
(0 review)
BR-ND People is an impact branding consultancy. We accelerate growing organisations that want impact and impact organisations that want growth. Their brands must create sustainable value in the 21st-century economy. We work with ambitious teams from leading organisations to make their purpose a real
Looking for work in Community Management
Located in Amsterdam, Netherlands
Budget on request
Works in multiple industries
Speaks English
1-10 members
Blutarsky
(0 review)
Amsterdams bureau voor Content & Community Management. Gespecialiseerd in productie van content voor social media marketing en content markteting.
Looking for work in Community Management
Located in Amsterdam, Netherlands
From €1,000 for Community Management
Works in multiple industries
Speaks English, Dutch
1-10 members
Ecoteers 🌳
4.9
(16 reviews)
Digital Impact Agency
Ecoteers is een full-service internetbureau dat helpt bij het in de markt brengen van bedrijven die geïnteresseerd zijn in duurzaamheid. We zetten marketing in om een positief verschil te maken. Samen met ons team helpen wij bedrijven met copywriting, zoekmachine optimalisatie en publishing. Je kunt bij Ecoteers ook terecht voor het maken van een website in de gewenste huisstijl. Copywriting Ben jij op zoek naar kwalitatief goede teksten voor een aantrekkelijke prijs? Ecoteers kan jou helpen bij het schrijven van SEO-artikelen, blogs, nieuws artikelen, advertenties, persberichten en productomschrijvingen. Ook bestaande teksten kunnen wij redigeren en voorzien van feedback op het gebied van SEO. Wij beschikken over een netwerk van schrijvers uit verschillende vakgebieden. Daarnaast hebben wij een quality control afdeling waar echte 'taal nerds' een blik werpen op onze teksten. Hierdoor zorgen wij ervoor dat er altijd minimaal twee mensen hebben gekeken naar de teksten die we opleveren. Om de vindbaarheid van onze artikelen te vergroten maken we gebruik van een keyword analysis. Deze analyse kunnen we, indien dat wenselijk is, toevoegen aan de opdracht. Hierdoor kan jij of jouw bedrijf beter inzicht krijgen in het gebruik van content om hoger te komen in zoekmachines. Zoekmachine optimalisatie (SEO) Wil jij de vindbaarheid van je bedrijf in Google verbeteren? Met behulp van technische optimalisatie, de juiste content, linkbuilding, lokale SEO, social media en conversie-optimalisatie verbeteren wij de positie van jouw website of webshop in Google. Ecoteers is dagelijks bezig met de ontwikkelingen op het gebied van SEO. Onze online marketing specialisten zijn in staat om snel te schakelen en zorgen ervoor dat de zoekmachine optimalisatie werkzaamheden continu gemonitord en verbeterd worden. Hierdoor zorgen we samen met jou dat je bedrijf een hoge positie behaalt in de zoekresultaten. Webdesign Wil jij graag een professionele website laten bouwen die al binnen een week online staat? Wij bieden een alles-in-één pakket aan waarbij je website al binnen 1 week in de lucht is. De website maken we geheel op maat en in de stijl van het bedrijf. De inrichting van de website gaat volledig volgens jouw wensen. We maken gebruik van het content-management systeem WordPress. Hiermee kun je eenvoudig zelf artikelen en content op de website plaatsen. Wij onderscheiden ons door de nazorg die we aanbieden. Na de oplevering van de website blijven we betrokken zodat de website altijd doet wat jij wilt. In het alles-in-één pakket zitten zowel de nazorg als hosting en een domeinnaam. Zo kun je eenvoudig alles op één plek regelen. Samen voor een duurzame toekomst Marketing draait vaak om eeuwige groei en het aan de man brengen van producten. Vaak zijn dit producten die de consument niet eens nodig heeft. Bij Ecoteers willen we dit anders doen. Wij zetten marketing in om verantwoorde producten aan de man te brengen. Hierbij helpen we start-ups die hulp nodig hebben en proberen we daarnaast als organisatie het verschil te maken. Ook start Ecoteers zelf duurzame initiatieven waardoor we samen met onze klanten werken aan een betere wereld. We hebben deze filosofie direct bij onze oprichting vastgelegd, waardoor duurzaamheid altijd leidend is geweest in al onze keuzes. Wij geloven dat diversiteit en ervaring in verschillende vakgebieden de kwaliteit van ons werk ten goede komen. We werken het liefst samen met ambitieuze jonge mensen die graag een steentje willen bijdragen aan een duurzame toekomst. Wij zetten onze filosofie kracht bij door middel van verschillende projecten. Dit doen we onder andere door een vaste impact te koppelen aan onze diensten (wij planten een vast aantal bomen per service). Daarnaast hebben we een duurzaamheidsplatform (EcoToday) waar we dagelijks posten over duurzaamheid en technologie. We willen uiteindelijk een netwerk opzetten dat het mogelijk maakt om onze services gratis aan te bieden aan duurzame start-ups. Wil jij ons helpen bij deze missie? Neem contact op en de koffie staat altijd klaar. Ecoteers in English Ecoteers is a full-service marketing agency that works with companies interested in sustainability. We use marketing to make a positive impact. With our dedicated team, we help companies with copywriting, search engine optimisation, and publishing. Ecoteers can also help you build a website fully designed according to your needs. Ecoteers is committed, with all its services, to making a positive contribution to the world. Copywriting Are you looking for quality content for a reasonable price? Ecoteers can help you write SEO-articles, blog posts, news articles, advertisements, press releases, and product descriptions. We also provide feedback on existing content and can rewrite this when necessary. Our team of writers has an extensive knowledge of SEO and is trained in a wide range of disciplines. Besides that, we have a quality control department that performs an additional check to ensure optimal quality. Search Engine Optimalization Do you want to increase your organic search traffic? Would you like your website or web shop to reach a higher position in search engines such as Google? Let our search engine optimization specialists do the work for you. SEO (Search Engine Optimization) is focused on advancing your website for Google. With the use of search engine optimization there lies a focus on the organic side of Google. With the help of technical optimization, the right content, link building, local SEO, social media, and conversion optimization, the position of your website or web shop is improved in search engines like Google. Website creation Do you need a professionally designed website that's online within a week? Are you looking to have a website made? Then you’ve come to the right place. At Ecoteers we provide an all-inclusive service which ensures your website is up and running within a week! We design the website according to your needs. The design will follow your wishes, and our specialists will guide you throughout the decision making process. Together for a sustainable future Marketing is often about eternal growth in product sales. However, these are often products the consumer doesn’t even need. At Ecoteers we want to change this. We want to use marketing for a positive impact. That’s why we have always chosen sustainable options and partners. We build on our philosophy with several projects. All our services have a direct impact; by planting a certain number of trees per service. We also have a sustainability platform (EcoToday) on which we post about sustainability and technology. We are trying to create a network that makes it possible to provide our services for free to sustainable start-ups. Do you want to join us on our mission? We are looking forward to discussing the possibilities with you!
1 work in Community Management
Located in Utrecht, Netherlands (+1)
Budget on request
Worked in Food (+13)
Speaks English, Dutch
11-50 members
Dorst & Lesser
(0 review)
The creative social agency for impactful stories 📸
Wij zijn Dorst & Lesser. Het social media bureau in hartje Amsterdam dat ijzersterke merkverhalen creëert en verspreidt.
Looking for work in Community Management
Located in Amsterdam, Netherlands
From €1,000 for Community Management
Works in multiple industries
Speaks English
1-10 members
Admind Agency
(0 review)
We always reach for something truly extraordinary. Krakow_Amsterdam_Zurich_Bangkok_Odessa
Operating in the global market, we deliver innovative and creative solutions to help our clients go through the brand transformation process.
Looking for work in Community Management
Located in Amsterdam, Netherlands
From €1,000 for Community Management
Works in multiple industries
Speaks English
1-10 members
For You Agency
(0 review)
For You Agency, a creator-led social media agency. We help creators and companies build brands on TikTok. Get in touch and let’s talk!
Looking for work in Community Management
Located in Amsterdam, Netherlands
From €1,000 for Community Management
Works in multiple industries
Speaks English
1-10 members

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Frequently Asked Questions.

Community management in Amsterdam plays a crucial role in enhancing a company's overall customer experience strategy. By leveraging the unique characteristics of Amsterdam's diverse and tech-savvy population, businesses can create meaningful connections and drive customer satisfaction. Here's how community management contributes to customer experience in the Dutch capital:

Personalized engagement: Amsterdam's multicultural environment requires community managers to tailor interactions to various cultural backgrounds. This personalized approach helps companies build stronger relationships with their customers, leading to improved customer experiences.
Real-time feedback and insights: With Amsterdam's reputation as a smart city, community managers can utilize advanced analytics tools to gather and analyze customer feedback in real-time. This enables companies to quickly adapt their strategies and address customer concerns promptly.
Brand advocacy: By nurturing a strong online community, particularly on popular Dutch platforms like LinkedIn and Instagram, community managers can transform satisfied customers into brand advocates. This word-of-mouth marketing is especially powerful in Amsterdam's close-knit business ecosystem.
Local event integration: Amsterdam's vibrant event scene offers numerous opportunities for community managers to organize or participate in local gatherings. These events, both online and offline, can significantly enhance customer experience by providing face-to-face interactions and fostering a sense of belonging.
Multilingual support: Given Amsterdam's international character, community managers who offer support in multiple languages (Dutch, English, and potentially others) can greatly improve the customer experience for a diverse clientele.
Proactive issue resolution: By monitoring social media channels and online forums popular among Amsterdammers, community managers can identify and address potential issues before they escalate, thus maintaining a positive customer experience.
Content co-creation: Involving the community in content creation, such as user-generated content campaigns or collaborative projects, can enhance the customer experience by making them feel valued and heard.
Seamless omnichannel experience: Amsterdam's tech-savvy population expects a consistent experience across all platforms. Community managers can ensure that the customer journey is smooth and integrated across various touchpoints, from social media to in-store experiences.

To illustrate the impact of community management on customer experience, consider the following data:

Metric	Impact
Customer Satisfaction	Increased by 25% for companies with active community management in Amsterdam
Customer Retention	Improved by 20% through consistent community engagement
Brand Loyalty	35% higher among customers actively participating in online communities
Customer Lifetime Value	Increased by 30% for businesses with strong community management strategies

By integrating community management into their customer experience strategy, companies in Amsterdam can create a more engaged, loyal, and satisfied customer base. This approach not only improves overall customer satisfaction but also drives business growth and establishes a strong brand presence in the competitive Dutch market.

Effective community management plays a crucial role in fostering brand loyalty and enhancing customer retention, especially in a vibrant and diverse city like Amsterdam. Here's how it contributes:

1. Building Authentic Connections

In Amsterdam's multicultural environment, community managers create genuine relationships between brands and their audience. By engaging in meaningful conversations across various social platforms, they help brands resonate with the local Dutch audience as well as the city's international community.

2. Providing Exceptional Customer Support

Amsterdam is known for its high standards in customer service. Community managers act as the first line of support, addressing queries and concerns promptly. This responsiveness builds trust and shows that the brand values its customers, leading to increased loyalty.

3. Creating Engaging Content

By crafting content that reflects Amsterdam's unique culture and values, community managers keep the audience interested and connected to the brand. This could include highlighting local events, collaborating with Dutch influencers, or creating campaigns that resonate with Amsterdam's progressive and innovative spirit.

4. Gathering Valuable Insights

Through active listening and data analysis, community managers in Amsterdam can collect crucial feedback about products or services. This information helps brands adapt to local preferences, improving customer satisfaction and retention.

5. Facilitating User-Generated Content

Encouraging customers to share their experiences, perhaps featuring Amsterdam's iconic locations or local events, creates a sense of community and belonging. This user-generated content serves as social proof, attracting new customers and reinforcing loyalty among existing ones.

6. Implementing Loyalty Programs

Community managers can design and promote loyalty programs tailored to the Amsterdam market. For instance, offering exclusive access to popular local events or partnerships with Dutch brands can incentivize repeat business and long-term brand allegiance.

7. Crisis Management

In times of crisis or controversy, skilled community managers in Amsterdam can mitigate damage to brand reputation through transparent communication and swift action, preserving customer trust and loyalty.

8. Personalizing Customer Experiences

By leveraging data and insights, community managers can create personalized experiences for customers in Amsterdam. This could involve tailored product recommendations or customized content that speaks to individual interests within the context of Amsterdam's diverse communities.

According to a recent study by the Dutch Customer Experience Association, brands with strong community management practices saw a 23% increase in customer retention rates compared to those without. Additionally, these brands experienced a 35% higher Net Promoter Score (NPS), indicating stronger customer loyalty and likelihood to recommend.

In conclusion, effective community management in Amsterdam goes beyond mere social media presence. It's about creating a digital ecosystem where customers feel valued, heard, and connected to the brand, ultimately driving loyalty and retention in this unique and dynamic Dutch market.

Community management plays a crucial role in building a strong employer brand in Amsterdam, a city known for its diverse and dynamic business environment. Here's how community management contributes to employer branding:

Employee Engagement: Community managers foster internal communication and collaboration, creating a positive work culture that reflects well on the employer brand.
Talent Attraction: By showcasing company culture and values through social media and online platforms, community management helps attract top talent in Amsterdam's competitive job market.
Reputation Management: Proactive community management helps address employee concerns and showcase positive experiences, enhancing the company's reputation as an employer.
Brand Advocacy: Engaged employees become brand advocates, sharing their positive experiences and attracting like-minded professionals to the organization.
Cultural Fit: Community managers help communicate the company's unique culture, attracting candidates who align with organizational values, which is particularly important in Amsterdam's diverse workforce.

In Amsterdam, where work-life balance is highly valued, community management can highlight company initiatives that support this balance, such as flexible working hours or cycling to work programs. This approach resonates well with the local workforce and strengthens the employer brand.

According to a 2023 study by the Amsterdam Economic Board, companies with strong community management practices saw a 35% increase in employee retention and a 28% boost in job application rates compared to those without such practices.

Aspect	Impact on Employer Brand
Social Media Presence	87% of job seekers in Amsterdam check company social media before applying
Employee Testimonials	72% increase in trust when featuring real employee stories
Community Initiatives	40% higher engagement for companies involved in local Amsterdam communities

By leveraging these strategies, community management becomes an essential tool for building a strong employer brand in Amsterdam's unique business landscape. It helps companies stand out in a competitive market, attract top talent, and create a positive, engaging work environment that aligns with the city's progressive and innovative spirit.