The 10 Best User Research Firms in South Africa - 2024 Reviews

Top User Research Firms in South Africa

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All User Research Consultants in South Africa

  • (0 review)

    Digital Marketing Made Simple

    Results Driven Digital Marketing Agency in South Africa Specialist Digital Marketing Agency in South Africa, over 15 years of Digital Marketing experience in Social Media Marketing, SEO and Performance Marketing Services. We combine Strategy, Design and Technology to provide simple digital marketing solutions to complex problems and actively drive your business performance. Specialists in Customer Acquisition and Performance Marketing Services We’re not just any agency; we’re a partner committed to fostering your business growth. Trusted by startups, scaleups, and renowned brands alike, we ensure that your digital strategies are always one step ahead. Established in October 2009, Black Snow Agency has over 15 years of digital marketing experience and a passionate team that relishes any challenge brought before them. We believe in future-facing solutions that take the best of design thinking, user experience, innovative technology, and performance marketing principles to create results that consistently exceed your expectations and help customers fall in love (or stay in love) with your brand.
    Looking for work in User Research
    Located in Cape Town, South Africa (+1)
    From €1,000 for User Research
    Works in multiple industries
    Speaks English, Afrikaans
    11-50 members
  • Specno - We validate, design, and build powerful custom software, and native mobile and web applications that drive business growth and help you achieve your goals. A collaborative approach to innovation development. We are an end-to-end digital solution for small to large businesses. Problem-Solving Approach We understand that the digital world can be complex and costly, especially when developing new software. Common problems include unexpected expenses, technical issues, and delays in project timelines. At Specno, we tackle these challenges head-on. Our experienced team works closely with clients from the idea stage to the final product, ensuring a smooth process, timely delivery, and cost-effective solutions. Our Services Our range of services includes ideation and product design, software development, and support. We also provide digital transformation services to help businesses adapt to the fast-changing digital environment. Through these services, we aim to minimize risks, reduce costs, and create high-quality software products that meet our clients’ needs. Get in Touch We are ready to help you with your software development projects. Contact us to discuss your ideas and learn how we can provide the solutions you need. Visit our website at specno.com for more information.
    Looking for work in User Research
    Located in Cape Town, South Africa
    From €5,000 for User Research
    Worked in Automotive (+7)
    Speaks English, Afrikaans
    51-200 members
  • Looking for work in User Research
    Located in Alberton, South Africa
    From €1,000 for User Research
    Works in multiple industries
    Speaks English
    1-10 members
  • (0 review)

    Growth happens with the right support.

    Quality outcomes for people and businesses without the bloat. We work across your ecosystem to better deliver fundamental business results… because we know what it takes to build something. Where needs and outcomes converge Developing solutions that transcend growth challenges to simplify scale, redefine relationships, and make it easier for your brand to manoeuvre in an ever-changing world.
    Looking for work in User Research
    Located in Johannesburg, South Africa
    From €1,000 for User Research
    Works in multiple industries
    Speaks English, Afrikaans
    11-50 members
  • (0 review)

    We deliver transformational outcomes in a new digital world through innovative experiences.

    As Triangle Points, we combine our capabilities and experience in Consulting, Experience design strategy, Creative Digital design, Digital Marketing, Technology Solutions, Business Intelligence, Data Analytics and Mobility Solutions to help our clients unlock value through designing new digital enterprise experiences for their customers and employees alike.
    Looking for work in User Research
    Located in Johannesburg, South Africa
    From €1,000 for User Research
    Worked in Government & Administration
    Speaks English
    11-50 members
  • (0 review)

    Beyond Pixels We Design Success

    We believe that every great website starts with a great idea. We work closely with our clients to understand their vision, goals, and target audience, and then use our expertise to bring that vision to life.
    Looking for work in User Research
    Located in Katlehong, South Africa
    From €1,000 for User Research
    Works in multiple industries
    Speaks English
    1-10 members
  • (0 review)

    Actionable customer insight with UX research and UX audits

    We are a UX research company based in Cape Town South Africa. We help make clients' apps, sites, and customer experiences easer to use by helping them be more human. We run hundreds of usability tests and customer research sessions yearly and follow a Design Thinking methodology. We pride ourselves in making research useful and actionable so that teams know what to do next. We can also help with UX strategy, persona development, and customer journey design.
    Looking for work in User Research
    Located in Cape Town, South Africa
    From €1,000 for User Research
    Works in multiple industries
    Speaks English
    1-10 members
  • (0 review)

    qualitative/qualitative digi-research & insights

    We're an independent market research agency with a Sub-Saharan reach specialising in all things digital, from our mobile methodologies to digi-smart consumers to digi-product exploration. Our role is to break down the barriers between digi-products + consumers + developers + creative design through our smart digital research methodologies that uncover authentic consumer nuances and brought to life through agile insights activation. mobile market research methodologies → quantitative + qualitative surveys → qualitative circles (i.e. focus groups) → qualitative in-depth interviews impact-savvy consumer reach + panels → digi-smart emerging markets → generation Z → B2B emerging economies smart consumer strategy → market positioning → consumer profiling + segmentation → competitor USP differentiation agile insight ideation + activation → app/platform UI/UX evaluations → app design ideation → new or revitalization of brands
    Looking for work in User Research
    Located in Cape Town, South Africa
    From €1,000 for User Research
    Works in multiple industries
    Speaks English
    1-10 members
  • (0 review)
    We are a creative agency that does problem-solving for our client's communication needs, guiding brands from the first stages of logo development to the rollout and marketing of the final product on diff­erent platforms – be it traditional or digital.We build brands through sound strategic thinking & creativity, which include services like marketing strategies, concept development, creative execution, media planning and scheduling, digital development, only to mention a few.
    Looking for work in User Research
    Located in Cape Town, South Africa
    From €1,000 for User Research
    Works in multiple industries
    Speaks English, Afrikaans
    11-50 members
  • 5
    (23 reviews)

    We provide data-driven solutions for SMEs and startups

    Top awarded
    Phenomenon is a product design & development company specializing in data-driven solutions and business-centric digital outputs. We partner with small and medium businesses at various stages, focusing on SaaS, EdTech, FinTech, and Healthcare industries. Our services include: • UI/UX design • Web & mobile development • MVP creation • UX Audit & Discovery • Branding • Motion and illustrations Our team of 50+ skilled professionals blends strategy with creativity to turn your vision into a product that looks stunning and performs even better. With end-to-end development, we ensure every decision is backed by data, delivering results you can measure and see in action. To be more precise, Phenomenon’s approach to work ensures that: • User-centered decisions based on metrics • Efficient scaling without overextending resources • Strategic guidance at every step • Transparent process and predictable costs • Faster speed to market • Post-launch support Over the years, our clients have raised over $1 billion in investments and garnered more than 30 industry awards, reflecting our commitment to delivering value that extends beyond just design & development. Share your goals or challenges, and we’ll partner to create a solution that aligns with the objectives and sets the foundation for continued growth. 🌐 Visit our website: https://phenomenonstudio.com/ 📧 Drop us a few lines at: hello@phenomenon-studio.com ✨ Check out what’s written on Clutch: clutch.co/profile/phenomenon-studio
    Looking for work in User Research
    Located in Wrocław, Poland (+1)
    From €1,000 for User Research
    Worked in Hospitals & Healthcare (+7)
    Speaks English, Italian
    51-200 members
  • (0 review)

    Trusted digital strategy and technology partner helping companies solve problems, unlock value and achieve their goals.

    Established in 1999, Realm Digital is a leading global technology company helping businesses solve problems, unlock value and transform their visions into tangible solutions across a wide range of industries and disciplines. Our highly skilled team, passionate about technology and innovation, is committed to driving substantial value for our clients by understanding business objectives and developing innovative solutions through consulting, development and resourcing. Driven by a commitment to integrity, we provide individual as well as end-to-end solutions, making us the perfect partner for unlocking success in the digital world. Our reputation in the technology sector is anchored by our bias towards action, our capacity to think big, and a knowledgeable and empowered team that embodies our commitment to excellence and value-driven outcomes. We aim to offer customised solutions that don’t just satisfy immediate requirements, but also strategically position our clients for future growth and development.
    Looking for work in User Research
    Unknown location
    From €1,000 for User Research
    Works in multiple industries
    Speaks English, Afrikaans
    1-10 members

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